Senior DevOps and Systems Engineer
Deep Linux systems experience combined with modern DevOps skills? Join Snappy and take ownership of the production infrastructure behind one of the UK's leading Q-commerce platforms.
About Us
Snappy Shopper is the UK’s fastest‑growing quick commerce (Q‑commerce) platform powering rapid grocery delivery from local convenience stores. We enable independent retailers and major partners, including SPAR, Nisa, Premier, Co‑op and others, to digitally transform their business by offering same‑day and rapid delivery of food, drink and everyday essentials within as little as 30‑60 minutes. Customers on our platform typically spend significantly more online than in‑store, helping retailers grow revenue and deepen community engagement.
We’re more than a delivery app, we’re a technology partner for local high streets, providing tools for digital sales, marketing solutions, and integrations that help retailers compete with larger online players.
At Snappy Shopper, we’re committed to innovation, retail empowerment and community impact, helping stores thrive digitally, offering exceptional local convenience to customers, and shaping the future of on‑demand retail in the UK.
Our location
We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. This is a UK-based remote role, with occasional opportunities to connect with colleagues in person.
About the team
You'll join our Infrastructure team, working closely with Software Engineers and other technical teams to keep the systems behind Snappy secure, reliable and performing at their best.
We're looking for someone with strong, hands-on systems administration experience who has also developed modern cloud and DevOps capability.
You'll be equally comfortable getting under the hood of a Linux production environment as you are working with AWS, Terraform, automation and CI/CD.
About the role
As a Senior Linux Systems & DevOps Engineer, you'll take a hands-on responsibility for running, troubleshooting and improving the infrastructure our platform depends on.
This isn't a role focused solely on cloud provisioning and deployment pipelines. You'll work across Linux systems, web and application infrastructure, databases, networking, AWS and automation, and you'll be expected to investigate problems through the full technology stack when something isn't behaving as expected.
Day-to-day, you will:
Manage, monitor and improve our production AWS and Linux infrastructure.
Run and maintain the services our platform depends on, including nginx, Apache, Redis, OpenSearch/Elasticsearch and relational databases.
Maintain and improve our infrastructure as code, configuration management and CI/CD environment using Terraform, Ansible and Bitbucket Pipelines.
Manage our CDN and WAF layer across Akamai and Cloudflare.
Monitor platform health and performance, responding to alerts and identifying opportunities to improve resilience.
Take ownership of production incidents, troubleshooting across systems, networking, databases and infrastructure to identify root cause and restore service.
Automate repetitive operational work using Python and Bash.
Participate in our shared 24/7 on-call rota once fully onboarded.
To be successful, you'll have:
We're looking for someone with genuine systems administration depth alongside modern DevOps capability.
You'll bring solid experience in DevOps, Systems Administration or a similar infrastructure role, with strong hands-on Linux experience in business-critical production environments.
You'll be confident troubleshooting beyond the cloud or deployment layer, working across operating systems, networking, web infrastructure and databases to understand what's actually causing a problem.
You'll also have strong AWS and infrastructure-as-code experience, an automation-first mindset, and the ability to take ownership when production issues arise. You'll be comfortable working independently, making sound decisions under pressure and knowing when to involve others.
Experience across our wider technology stack, including nginx, Apache, Redis, MariaDB/RDS/Postgres, OpenSearch/Elasticsearch, Terraform and CDN/WAF technologies will be important, although we're equally interested in your underlying technical depth and ability to pick up the specifics of our environment.
You'll also need to be comfortable participating in a 24/7 on-call rota.
Experience with Bitbucket Pipelines, Ansible and monitoring tools such as Zabbix, CloudWatch, Pingdom or New Relic would be useful, as would working knowledge of PHP or Node.js and experience within PCI DSS or ISO 27001 environments.
Who you are
Community: You collaborate and share success with colleagues and partners.
Be Snappy: You work at pace and adapt to changing priorities.
Breaking Barriers: You find creative ways to solve problems and open new opportunities.
Craic on: You enjoy working with a range of stakeholders and bring positive energy to the role.
What’s in it for you
Joining Snappy as a Senior DevOps and Systems Engineer means joining a collaborative engineering environment where your expertise genuinely influences how we build, deploy and scale our platform. You'll work on meaningful technical challenges, have the autonomy to improve the systems you own, and play a key role in delivering a reliable experience for retailers and customers across the UK. We offer a competitive salary, flexible remote working and ongoing opportunities for learning, development and career growth.
Applying
We want our recruitment process to give you (and us) a proper opportunity to understand whether the role is the right fit.
Following an initial application review, selected candidates will have a first conversation with our Engineering team to discuss your experience, the role and Snappy's technical environment.
Candidates progressing from there will be invited to a more in-depth technical interview, where we'll explore both your systems administration and DevOps experience in greater detail.
We welcome applications from people of all backgrounds and are committed to inclusive recruitment.
Please note that due to the volume of applications we receive, we’re only able to contact candidates who are selected to progress to the next stage.
- Department
- Product and Engineering
- Role
- Server Administrator
- Locations
- Scotland, England, Wales
- Remote status
- Fully Remote
Wales
Benefits and perks
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Holidays
Your leave entitlement starts at 32 days and increases the longer you’re with us – we love to reward loyalty
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Birthday day off
Take any day off during the week of your birthday to celebrate the occasion -
Paid sick leave
We know no-one plans on getting sick, but believe it’s important you can focus on resting and recuperating when you do -
Paid company parental leave
To let you spend more time getting to know your new addition -
Paid bereavement leave
To support you through some of life’s toughest times -
Paid domestic violence leave
To support you through some of life's most difficult times
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Cycle to work scheme
Save money, stay fit and help save the planet -
Employee Assistance Programme
Confidential external support when facing challenges, whether personal or professional, for you and your family -
Company pension scheme
To help you save for your future -
Referral bonus
Help us grow by referring great talent to Snappy. If we hire them, we pay you £1000. -
Performance-related reward
Depending on your role, you could be eligible for a performance-related bonus or share options
Join a Growing, Impact-Driven Team
We’re a fast-growing scale-up with 130+ colleagues spread across the UK.
Some of our roles are based in our Dundee and Edinburgh offices, some are remote, while some other roles require colleagues to be on the road visiting retailers every day. But wherever you're based, you are enabled to operate at your best and to drive our growth ambitions.
What Does That Mean?
It means working in an environment where:
✅ Everything you do connects back to a bigger purpose—creating a world where technology levels the playing field allowing businesses and their local communities to thrive
✅ You’re empowered to be a ‘growth-hacker’—finding creative, innovative solutions to scale our impact
✅ Leaders lead with empathy—they genuinely care about people, not just numbers
✅ You can learn and grow fast—if you love a challenge and want to be closer to action, this is where you need to be!
✅ Collaboration is key—peer support and cross-team problem-solving are how we win
Your Voice Matters at Snappy
In our fast changing environment, we want you to shape how we grow:
💡 Have an idea? Attend weekly fire-side chat with the CEO or add an idea to our Snappy Suggestions tool—your input informs our priorities
🎤 Got a question? Ask it at our bi-monthly Basecamp (town hall) and get real answers
📚 Want to shape our culture? Join our Social Committee or one of the employee resource groups and help us build a learning mindset
📊 Want to improve Snappy? Complete our engagement survey—we listen and act
At Snappy, you’re not just another employee—you’re part of building something that matters
About Snappy Shopper
🚀 Be part of the future of Q-commerce.
🔗Visit our website or download the Snappy Shopper app and experience the convenience for yourself!