QA Analyst
This is a great chance for a QA professional with some experience in a tech role to join an exciting start up.
About Us
Snappy Shopper is the market leader in the growing Q-commerce convenience grocery sector, worth £41b in the UK. In addition to our independent retailers, we serve most of the major convenience store players, including Spar, Nisa, Premier and Booker.
Snappy exists to enable local high street businesses to serve their customers online so that local communities thrive, and revenue stays local. Retailers have seen revenue uplifts of between £5k and £120k per month, making the platform mission critical to local business.
Our location
We are a Scottish start-up with 130 colleagues based around the UK with offices in Dundee and Edinburgh.
This role will be based in our Dundee office in the City Quay on a full-time basis.
About the team
Our technical team build and maintain our applications and systems. With a focus on the customer and the retailer, this team encompasses the breadth of our tech team: from back-end to front, specific app teams and even our servers. They face out to the rest of the business and our customers.
About the Role
Our QA Analysts ensure that all of our web and mobile applications function as expected and meet both customer and colleague demands. The duties of the QA Analyst include, but are not limited to:
- Carrying out tests across several mobile and web applications, writing and maintaining automated tests where possible (written in JS using Cypress)
- Completing feature and repression testing for projects
- Executing performance usability testing
- Validating databases and test API’s where necessary
- Replicating bugs reported by users and provide debugging information
- Getting involved in the software development lifecycle early to implement Shift Left Testing
- Documenting bugs in Jira
- Liaising with 3rd party integrators and internal stakeholders to ensure new functionality works effectively.
About You
To excel in this role, you’ll need to be/have:
- Experience of mobile and web testing
- Knowledge of REST API’s and Open API specs
- Ability to use tools like Postman, Browerstack and Android Device Bridge.
- Familiarity with database editing using SQL viewing tools
- Ability to work with both internal and external stakeholders
- Confidence creating effective technical documentation.
Ideally, you’ll also
- Have experience in Appium or XCUI automation
- Understand EPOS integrations or similar subject areas in the retail sector
Who you are is as important to us as what you can do. Do these values and behaviours sound like something that would come naturally for you?
- Community: you’ll thrive working in a mixed and diverse team
- Be Snappy: you’ll work at pace, whilst working on numerous initiatives
- Breaking Barriers: you’ll thrive trying and learning new things
- Craic on: you accept that not everything goes as planned but you’ll learn things as you move on
If you think you’ve got what it takes but hesitating…
Who you are is as important to us as what you can do. Do these values and behaviours sound like something that would come naturally for you?
- Community: you’ll thrive working in a mixed and diverse team
- Be Snappy: you’ll work at pace, whilst working on numerous initiatives
- Breaking Barriers: you’ll thrive trying and learning new things
- Craic on: you accept that not everything goes as planned but you’ll learn things as you move on
What’s in it for you
At Snappy, we’re all about Community—inside and out, and that extends to how we support and develop our people.
Joining a high-growth tech scale-up is a whole new adventure. As we scale, so will your career. You’ll get hands-on experience applying your skills in real-time, working on projects that directly impact local businesses and the communities they serve.
Office Working
This is an office-based role working from our Dundee office.
Scroll below to read more about our Snappy Reward.
Applying
Don’t forget to include a cover note that tells us why you are interested in the role and shares more about who you are and what matters to you.
- Department
- Product and Engineering
- Locations
- Dundee
Dundee
Benefits and perks
-
Holidays
Your leave entitlement starts at 32 days and increases the longer you’re with us – we love to reward loyalty
-
Birthday day off
Take any day off during the week of your birthday to celebrate the occasion -
Paid sick leave
We know no-one plans on getting sick, but believe it’s important you can focus on resting and recuperating when you do -
Paid company parental leave
To let you spend more time getting to know your new addition -
Paid bereavement leave
To support you through some of life’s toughest times -
Paid domestic violence leave
To support you through some of life's most difficult times
-
Cycle to work scheme
Save money, stay fit and help save the planet -
Employee Assistance Programme
Confidential external support when facing challenges, whether personal or professional, for you and your family -
Company pension scheme
To help you save for your future -
Referral bonus
Help us grow by referring great talent to Snappy. If we hire them, we pay you £1000. -
Performance-related reward
Depending on your role, you could be eligible for a performance-related bonus or share options
Join a Growing, Impact-Driven Team
We’re a fast-growing scale-up with 130+ colleagues spread across the UK.
Some of our roles are based in our Dundee and Edinburgh offices, some are remote, while some other roles require colleagues to be on the road visiting retailers every day. But wherever you're based, you are enabled to operate at your best and to drive our growth ambitions.
What Does That Mean?
It means working in an environment where:
✅ Everything you do connects back to a bigger purpose—creating a world where technology levels the playing field allowing businesses and their local communities to thrive
✅ You’re empowered to be a ‘growth-hacker’—finding creative, innovative solutions to scale our impact
✅ Leaders lead with empathy—they genuinely care about people, not just numbers
✅ You can learn and grow fast—if you love a challenge and want to be closer to action, this is where you need to be!
✅ Collaboration is key—peer support and cross-team problem-solving are how we win
Your Voice Matters at Snappy
In our fast changing environment, we want you to shape how we grow:
💡 Have an idea? Attend weekly fire-side chat with the CEO or add an idea to our Snappy Suggestions tool—your input informs our priorities
🎤 Got a question? Ask it at our bi-monthly Basecamp (town hall) and get real answers
📚 Want to shape our culture? Join our Social Committee or one of the employee resource groups and help us build a learning mindset
📊 Want to improve Snappy? Complete our engagement survey—we listen and act
At Snappy, you’re not just another employee—you’re part of building something that matters
About Snappy Shopper
🚀 Be part of the future of Q-commerce.
🔗Visit our website or download the Snappy Shopper app and experience the convenience for yourself!
QA Analyst
This is a great chance for a QA professional with some experience in a tech role to join an exciting start up.
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